Whatever the problem, I start by finding the cause, then explain your options and the cost before doing any work.
Desktop PCs and laptops that won't start, keep crashing, show blue screens or have a hardware fault. I diagnose the problem properly, tell you what's wrong in plain English, and give you a price before any repair.
Pop-ups, a browser that's been taken over, or a computer that's behaving strangely. I remove viruses and malware, put your browser back to normal, and set things up to help stop it coming back.
Slow start-up, long waits and programs that freeze. I clear out what's slowing it down at start-up, check your storage and memory, and tell you honestly whether an upgrade would make a real difference.
Deleted files, a drive that's stopped working, or no backup at all. I'll do my best to recover what can be recovered, and set up a simple, reliable backup so you're covered next time.